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For pre-sales questions, please open a ticket for our Sales Department. You can open a ticket to at our helpdesk.Technical Support
In order for us to provide you with the best technical support we can, we ask that you please follow the following procedure.
- First, check out our selection of tutorials and Frequently Asked Questions to see if you question has been answered already.
- If your question or issue still needs attention, log into your account through the form on the right hand side of this screen and log a helpdesk ticket. By logging a helpdesk ticket, we accurately track and resolve your issue.
- You can also access the helpdesk directly. This will open a ticket the same as logging into your account.
- If your issue is a true emergency (i.e. server down) please call us at 1-(877)-270-8180. Please note that you should not call this number unless you have already opened a help desk ticket and have not received a response within a reasonable amount of time.
Any contact that needs to be made via regular mail can be sent to:
eChristian Web Hosting LLC
10078 Huntington Forest Blvd E.
Jacksonville, Florida 32257